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We charge a research and planning fee starting at $250.00 per trip, which is non-refundable and must be paid after the first consultation. Once fee is paid, we start the planning process. The fee covers our research, planning and trip proposal with all cost. Our clients find our planning fee is well earned, based on our trusted professional expertise, time and service they received throughout the planning process. 

We offer up to three revisions based on the $250.00 research and planning fee.  We will work until you're satisfied.  If you are still unable to confirm an itinerary after three revisions, an additional fee may apply, but we will continue working to perfect your plans.

Yes, we can create customized group travel itineraries. 

Research and planning fees begin at $350, but can increase with complex itineraries, multiple destinations, or for larger groups/events. Please note that only three revisions to the initial itinerary are included in the $350 base fee. 

The trip consultation fee does not include flight ticketing or other fees.

Airline tickets: 

Service fees for booking airline tickets start from $45-$150 per booking/ per person depending on the complexity of the trip.  Change / Rebooking fees will apply.

Any requests for research and trip planning within two weeks of the intended departure is treated as a rush request. Rush requests for trip research and itinerary have fees that start at $500, depending upon the season and extent of travel intended. 

We are available 24/7 - 365 days a year.  From New York to Australia, we are at your service.

We have access to provide our clients with special services and amenities with our vast amount of supplier relations.  When we put together your customized travel itinerary, we ensure you are designed a fabulous itinerary with all perks and amenities available. Most of our value-added services are not available to the general public.

It's also important to let us know if you are celebrating something special! *Hint, Hint.*

Yes!  Have you ever felt that moment of panic throughout your travels? 

I can't find a flight out tonight.  

City-wide convention, blizzards, tornadoes, hurricanes or any natural disaster can wreak havoc on your travel plans. We recommend having a trusted travel partner at your disposal. We will  exhaust all options to help get you re-accommodated as quickly as possible and act as your advocate when problems arise.  We'll save you time and money.

Travel professionals can help relieve some of your worries by researching ahead and providing the most up to date information. We know the best times to travel and can advise on any travel safety concerns.

Good question!  Actually, our suppliers provide commissions on various products, and we have a planning fee.

Even though the suppliers gives us commission, this does not make your trip more expensive. Mostly, we are able to get you better deals, as well as travel perks.

Your initial consultation is free, and we help customize a trip that is unique to your needs and budget. 

We have a global network of preferred suppliers that we trust to assist with making sure your travel experience is phenomenal. We also research from start to finish how we are going to get you to your destination(s) via air, car or rail. We carefully handpick hotel accommodations and tour activities, along with special side trips that may be exclusive to our travel agency.   

This type of research can take hours and sometimes days to complete, and this type of service can't happen online.

It's best to let a trusted travel professional handle these items, so you can sit back and prepare to see your dreams come to life.

We highly recommend that you purchase trip insurance, and in most cases, we automatically add it. Life can be unpredictable, and we want to respect your investment, so we recommend protecting it.

Back to why it's important to purchase travel insurance!  Yes, you are able to cancel your trip. Fees may apply based on the terms and conditions on the cancellation policies originally provided by the suppliers. In addition, Hayes Executive Travel will charge a $300.00 cancellation fee for customized travel itineraries.

A reduced cancellation fee may apply for individual hotel or flight bookings.

 Travel Leaders Network is one of the largest sellers of luxury travel, cruises, and tours in the industry.

Travel Leaders Network partners with a vast amount of cruise lines, tour operators, and hotels to ensure

our clients have a breathtaking experience no matter where they travel. As a Travel Leaders Network affiliate, we can provide exclusive benefits like special amenities, complimentary breakfast, upgrades, and more to help enhance your travel experience.